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2022 Inductee, Bank of America Business Capital
Joyce White is the former president of Bank of America Business Capital with overall responsibility for the asset-based lending business. She previously served as president of the Pacific/Southwest Division. Joyce started her career with Commercial Credit Business Loans in 1979 after college. She then joined Security Pacific Business Credit in 1980 as a senior account executive.
She was promoted to vice president/managing account executive in 1988 and to Business Analysis Department manager later that year. She was named senior vice president/director of business development in 1990 and group executive officer in 1992. In 1992, Security Pacific Bank merged with San Francisco-based BankAmerica (now called Bank of America). Joyce stayed at Bank of America until she left in January 2009. Joyce served as CEO of Prospect Mortgage and was a Board member from 2009 – 2019.
Joyce holds a B.S. in business administration, finance and management from St. John’s University in New York. She was a member of the Turnaround Management Association, Association for Corporate Growth and the Secured Finance Network.
Joyce also served on the board of three other companies until her retirement.
What advice would you offer to someone just starting out in the industry?
Network in and outside the company and attend industry functions. It is important to network to expand not only your connections, but also your knowledge of industry trends and what is happening in the industry you work in.
What role did SFNet, its events and connections play in your career development?
I attended SFNet’s events and served on various committees, including the Executive Committee. It’s a great way to build your network and your own brand. Don’t overlook getting involved with groups outside of the industry as well.
Be flexible and willing to take lateral job moves to create a span of knowledge in the industry. Make sure you understand and buy in to your company’s credit risk appetite. The best thing you can do for your customer is to be honest about their credit request and your ability to approve them. Last, but certainly not least, be a mentor and find a mentor.
How did you get your start in the industry?
After I graduated St. John’s University, I followed a friend who had moved to Los Angeles. While she was on an interview, I went through an old rolodex in the building’s lobby and saw a position for a loan processor for commercial credit and thought that sounded like a good fit. I gained a lot of experience, being a commercial processor to a loan officer to even working as a marketing manager. Eventually I was president of Bank of America Business Capital from 2005-2009.