While lenders and financial institutions are not looking to discover the next vaccine or medical breakthrough, artificial intelligence (AI) and machine learning (ML) have been reshaping traditional business processes at a rapid speed. Many decision makers in the C-Suites, while still responsible for ensuring everyday “blocking and tackling” is done, are dealing with how best to integrate AI/ML into their companies, and at what cost. This article takes a deeper dive into how AI and ML are being utilized in the industry along with the factors leaders must consider with AI/ML integration.