TSL Express Daily News
The Secured Lender
SFNet's The 81st Annual Convention Issue
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Top 5 Apps for Organizing
Mar 7, 2019If you’re like most of us, we try to stay organized in business and life, but it gets increasingly complicated…
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The Importance of Stretching
Mar 7, 2019Every personal trainer and athletic coach I have ever worked with has stressed the importance of stretching. When working out…
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SFNet's 40 Under 40 Award Winners Panel Recap
Mar 6, 2019Moderator: Samantha Alexander, regional underwriting manager, Wells Fargo Capital Finance’s Corporate Asset Based Lending group and 2016 CFA 40 Under…
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SFNet's Inaugural YoPro Leadership Summit
Mar 6, 2019The Secured Finance Network brought together the next generation of commercial finance leaders for a full day of learning and…
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It’s a Marathon, Not a Sprint
Aug 22, 2018I was recently invited to participate in an executive panel to answer questions from a credit training class comprised of...
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It’s Not Too Late – Five Member Benefits to Cash In On Now
Aug 1, 2018As we hit the half way mark on calendar year 2018, it is a good time to take stock and…
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It’s Time To Break Up With Your Phone
Jul 18, 2018Do I have your attention? Let’s be honest here: do you have the attention span to read this article? Compared…
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Lien Management – What You Need to Know
Jun 6, 2018UCC filing is the cornerstone of all loans and every lien portfolio...
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Potential Impacts of Blockchain on Commercial Lending
Jan 15, 2018By Raja Sengupta, Executive Vice President and General Manager, Wolters Kluwer’s Lien Solutions When it comes to the rising importance…
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How to be a Good Leader
Dec 5, 2017I know what you’re thinking…another article about how to be a good leader? The short answer is yes…but this time,…
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Fintech and Due Diligence – Disruptors and Established Firms Evolve
Oct 30, 2017The fintech sector has gone through a number of manifestations in the past two decades.
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A Commercial Banker’s Tickler Transition Plan
Oct 18, 2017Just do a keyword search for “bank tickler,” and you’ll quickly realize that banks are still heavily reliant on manual…
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Understanding and Developing Your Personal Brand: Four Steps to a More Intentional Career Progression
Sep 5, 2017It is imperative for individuals to have a general idea about their future career aspirations, just as companies should have clearly defined strategies.
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Selecting a Technology Vendor: 3 Questions to Ask
Jul 5, 2017As with anything else at your bank, selecting a technology vendor can be a challenging decision. Users from across different…
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Why Back-Office Lending Automation Enhances Customer Satisfaction
Apr 25, 2017Every bank strives to keep its customers happy. Of course, some institutions are better at achieving this goal than…
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The Lost Art of the Loan Purchase
Mar 2, 2017Purchasing a loan directly from a bank whether at par or discount is a not-often-used technique that is easily…
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Audit Prep: Why a Paperless Approach Makes Sense
Feb 15, 2017How much time does your financial institution spend preparing for audits? We recently surveyed 187 community banks, and the results…
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Back Office Support Services: Helping you approve more clients
Feb 7, 2017How many times have you come across a potential client who’s financials are either not up to date, not accurate,…
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“All Assets” is the Key When Drafting UCC-1 Financing Statement Collateral Descriptions
Jan 30, 2017Even when prepared by outside or in-house counsel, many lenders pay close attention to draft UCC financing statements before they…
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Paper Loan Files: Does Your Bank Know the True Cost?
Jan 12, 2017Sure, there’s a tangible cost associated with deploying an electronic loan imaging system. Software, support, and scanning hardware are just…
May 17, 2021
Source: Businesswire
Mary Mack, CEO for Wells Fargo’s Consumer & Small Business Banking, announces leaders
Wells Fargo & Company’s (NYSE: WFC) CEO of Consumer & Small Business Banking (CSBB) Mary Mack announced today the structure and leaders of her organization. Reporting to Mack:
- Kathy Barney will run Branch Banking Operations and Supervision
- Ed Kadletz leads Deposit Products
- Hilani Kerr will lead CSBB Strategy and Innovation
- David Kowach will lead a new organization focused on affluent client services
- Michelle Lee continues to lead the branches
- Shaun McDougall will lead Consumer Banking National Business Development
- David Miree leads CSBB Diverse Customer Segments
- Sandra Nudelman leads Consumer Data and Engagement Platforms
- Bill Senhauser leads CSBB Control Management
- CJ Tolkin runs CSBB Business Execution
- Steve Troutner leads Small Business Banking
- Jonathan Velline runs the CSBB Chief Administrative Office
- Amanda Wiltshire-Craine runs CSBB Operations
“Last fall we welcomed Sandra Nudelman and Amanda Wiltshire-Craine and this summer we welcome Hilani Kerr and Shaun McDougall, all from outside of Wells Fargo, to the CSBB leadership team,” said Mack. “They complement the incredibly strong leaders I have in Ed Kadletz, David Kowach, Bill Senhauser, CJ Tolkin, Steve Troutner, and Jonathan Velline who have been leading many transformative efforts across CSBB. In addition, the well-deserved promotions of Kathy Barney and Michelle Lee, effective today, and recently David Miree, strengthen our bench and will drive us forward in serving customers and enhancing the customer experience,” said Mack.
This organizational structure is designed to focus on customers and their needs, improve customer experiences through simplified products and new digital capabilities, improve the skills and effectiveness of employees, and improve efficiency, all while building a foundation of strong risk and controls.
“As a company, we recognize the tremendous opportunity we have to focus individually and collectively on the affluent, small business, branch banking, and diverse customer segments to bring the most value and relevance to the customers we serve,” said Mack. “David Kowach’s past experience as CEO of Wells Fargo Advisors and most recently as head of Branch Banking positions us well to enhance our emerging affluent and affluent offerings and value proposition. In addition, David Miree’s tenured experience as lead region president and his current focus on bringing new resources, products, and services to market for our diverse customer segments aims to drive opportunities for these customers. Combined with our industry-leading efforts led by Steve Troutner to promote Small Business, and the combination of Michelle Lee, Kathy Barney, and Shaun McDougall leading Branch Banking, our new organizational structure positions Wells Fargo to continue enhancing our customers’ experiences and growing the business.
“To further the focus on our customer segments, Hilani Kerr will work with the entire leadership to develop our organization’s priorities and strategic plan while Sandra Nudelman is designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities. In addition, we have already seen tremendous strides from Amanda Wiltshire-Craine in simplifying operational functions and improving experiences in our customer service center,” said Mack.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets and proudly serves one in three U.S. households and more than 10% of all middle market companies and small businesses in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 30 on Fortune’s 2020 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health and a low-carbon economy. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo.
Contacts
Media
Julia Tunis Bernard
415-385-0356
Julia.t.bernard@wellsfargo.com
Investor Relations
John Campbell
415-396-0523
john.m.campbell@wellsfargo.com

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